Developers use that logs to analyze what customers are trying to ask and what does that mean.
Developers strength is in training the models so that the chatbot is able to connect both of those questions to correct intent and as an output produces the correct answer.
If there is no extensive data available, different APIs data can be used to train the chatbot.
For example: If a customer is asking “Where is my payment receipt?
” and “I have not received a payment receipt”, mean the same thing.
Just as Software-as-a-Service (Saa S) and Database-as-a-Service (Daa S) have enhanced services on the web, Botisimo's Chat-Bot-as-a-Service (CBaa S) platform is enhancing chat rooms on the web.
Get started with no downloads, no installs, and no nonsense because all features and data are hosted in the cloud.Training a chatbot happens at much faster and larger scale than you teach a human.Humans Customer Service Representatives are given manuals and have them read it and understand. There is an application layer, a database and APIs to call external services.In a case of the chatbot, UI is replaced with chat interface.Instachatrooms is an exciting and innovative combination of 90’s style text chat rooms and modern, high-tech video chat.