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If it’s not possible to use another phone then wait for at least 10 minutes before you call.This is a call about an 'unmissable' investment opportunity, or offering you the opportunity to access your pension cash earlier.

Ofcom has information about different phone providers’ services that block nuisance calls.If you’re concerned about whether a scheme or offer is legal or legitimate, contact the Citizens Advice Consumer Service or Action Fraud for advice.Legitimate IT companies don’t contact customers this way.Read our section about staying safe online for more tips and advice.Even though it won't necessarily block scammers, you can register for free with the Telephone Preference Service (TPS) to reduce the number of cold calls you receive.

Register with the Telephone Preference Service It can be hard to tell the difference between a scam and cold calling.

Refer to Ofcom’s online advice section to help you tackle nuisance calls and messages Scammers are constantly finding new ways to trick people and phone scams are changing all the time.

If you’ve been the victim of a scam don’t be embarrassed to report it. Report the scam to the police and also contact Action Fraud.

This is a common scam and your bank would never ask you to do this.

A scammer may call you claiming to be from the helpdesk of a well-known IT firm, such as Microsoft.

You can complain to the Information Commissioner’s Office or report spam texts by forwarding the text for free to 7726.